We know that great customer relationships start with great people.
We’re really proud to have achieved an eNPS score of 84, which shows just how positive our people feel about being part of the team. That’s important to us because when people enjoy what they do and feel good about where they work, it naturally comes through in the way they look after our customers.
Your team, extended
When you partner with Fusion For Business, our team becomes an extension of yours.
We manage your energy portfolio, support your day-to-day energy needs and work alongside you to help you make confident decisions about your energy. It’s more than simply managing contracts. We build relationships, understand your business and work towards delivering long-term value.
Every day, our team helps businesses save money on energy, navigate the market and build lasting relationships with people they can trust.
Meet the people behind the partnership
We recently welcomed two new members to the Fusion For Business team, Kareena and Abby. We asked them about their first impressions of the business and what customers can expect when they work with them.
I’m absolutely overwhelmed with the support that I’ve received. Everyone’s been so welcoming and no matter what queries I have, there’s always someone who can help.
When customers speak to me, they can expect a lively, bubbly and friendly person who is always wanting to listen and help.
My highlight of joining Fusion for Business has been getting to know the team – everyone’s really friendly.
When customers speak to me, they can expect honesty, transparency and a great service.
Partnership that puts people first
Energy can be complex, but working with an energy partner doesn’t have to be.
Behind every customer is a team of people who are ready to listen, understand and help. That’s what we mean by partnership: combining energy expertise with a personal approach to help make managing your business energy simpler and more rewarding.
Because ultimately, great energy partnerships are built by great people.